Shangri-La brings innovative rewards to the table, debuting dining loyalty

Shangri-La brings innovative rewards to the table, debuting dining loyalty Shangri-La Hotels and Resorts is modernizing its dining experience with the introduction of a dining-focused subset of its loyalty program that leans on a full-bodied digital platform. Source: Hotel Marketing Shangri-La brings innovative rewards to the table, debuting dining loyalty

The travel agent ‘advantage gap’ widens

The travel agent ‘advantage gap’ widens This year’s Travel Weekly Consumer Travel survey presents a powerful case for the value of the travel agency channel. The per-night spending for leisure travel, which includes food, transportation and lodging, was again significantly higher than for trips made without the use of an agent. Source: Hotel Marketing The travel agent ‘advantage gap’ widens