Travelers from China tap traditional payment methods While traveling abroad, travelers from China use their UnionPay bank card more often than any other method, including cash and credit cards, according to May 2016 research. Source: Hotel Marketing Travelers from China tap traditional payment methods
Hotel websites might just have the best rates and perks Hotels are battling online travel agencies like Expedia and Hotel.com by offering perks to travelers who book directly with them, potentially saving hotels the cost of a booking commission to the third-party vendor. Source: Hotel Marketing Hotel websites might just have the best rates and perks
How Expedia.com was built on machine learning Machine learning is at the peak of the hype scale, but travel search giant Expedia has been building its core business on the technology for the best part of a decade. Source: Hotel Marketing How Expedia.com was built on machine learning
How chatbots could have helped Delta Airlines during its computer outage Human agents are not as good at sifting through data quickly. A chatbot can look at a passenger record and determine that the customer always flies business class, travels with kids, or prefers more leg room. Source: Hotel Marketing How chatbots could have helped Delta Airlines during its computer outage