Facebook: What determines travelers’ loyalty Some of the changes that brands have made to their programs align with the pain points travelers feel with loyalty, from how travelers can earn and redeem points and miles to eligibility for using co-branded credit cards. Source: Hotel Marketing Facebook: What determines travelers’ loyalty
Marriott laying off 163 at Starwood headquarters Marriott International is laying off some of the staff at the headquarters of Starwood Hotels & Resorts in Stamford, Connecticut. Source: Hotel Marketing Marriott laying off 163 at Starwood headquarters
TripAdvisor CEO committed to Instant Booking and long-term growth As TripAdvisor is poised to release its third quarter earnings in a little more than a week, competitors and investors will be reading the tea leaves for new information on the transformation of the review site into a viable hotel-booking business. Source: Hotel Marketing TripAdvisor CEO committed to Instant Booking and long-term growth
Inconsistent reservation pace cools U.S. hotel outlook As hoteliers in major North American markets round out 2016 and prepare for the New Year, the pace of new bookings, especially in the industry’s business sector, continues to decline, according to new TravelClick data. Source: Hotel Marketing Inconsistent reservation pace cools U.S. hotel outlook