Desire for loyal customers is driving digital and data innovation in travel

If there was one thing to takeaway from EyeforTravel’s recently rebranded flagship US show it was that customer experience is more important than product. According to Mandeep Grewal, Managing Director, United Airlines, having the best product today is simply not enough; you also need to have the best service.

Source: Hotel Marketing
Desire for loyal customers is driving digital and data innovation in travel

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