The new supply threat: How hotel sales teams are fighting back The opening of a shiny, new hotel in the market can make even the most successful hotel sales manager shudder with nervousness. After all, new hotels create buzz. Source: Hotel Marketing The new supply threat: How hotel sales teams are fighting back
How to make customer-centricity more than a buzzword Despite their claims that they keep the customer first, many B2B companies remain product-centric. However, making the shift to focusing on the customer can make all the difference. Source: Hotel Marketing How to make customer-centricity more than a buzzword
Travel industry at a crossroads of digital self-discovery Savvy travel companies are leaning on data-driven insights to power the unified digital foundations that can support the customer experience, and data and security go hand in hand to bring this to life. Source: Hotel Marketing Travel industry at a crossroads of digital self-discovery
Airbnb simplifies check-in process The company is introducing an integrated check-in flow within the app and on the web that will show detailed, step-by-step instructions on how to check in to a listing for all hosts that opt-in to the feature. Source: Hotel Marketing Airbnb simplifies check-in process