How Booking.com’s digital travel assistant planned our trip to Paris All-knowing digital assistants are set to transform how we travel. Since late September, Booking.com has been quietly piloting the beta version of a predictive learning feature called Booking Experiences. Source: Hotel Marketing How Booking.com’s digital travel assistant planned our trip to Paris
Why artificial intelligence is the future of travel The days of journeying to a travel agency and sitting at the desk of an agent just to book a trip have all but disappeared, but technology is increasingly putting that level of personalized service in the palms of our hands. Source: Hotel Marketing Why artificial intelligence is the future of travel
Airbnb’s influence on hotel cccupancy threatens industry profits Last year, compression nights, defined as nights when hotel occupancy is greater than 95 percent, fell 17 percent year over year among the 25 U.S. markets with the most hotel rooms, the first time that’s happened since 2009. Source: Hotel Marketing Airbnb’s influence on hotel cccupancy threatens industry profits
Hotels.com launches virtual concierge Hotels.com has introduced Hotels.com Concierge, available on iOS on its smartphone application. The service enables users to book transportation, food delivery, reservations and activities from the Hotels.com app. Source: Hotel Marketing Hotels.com launches virtual concierge