Marriott Rewards unveils points bidding The future of hotel rewards programs has arrived. Marriott Rewards now allows members to use their points to bid on special experiences, like a New Year’s cruise aboard Royal Caribbean International’s Oasis of the Seas. Source: Hotel Marketing Marriott Rewards unveils points bidding
Expedia promises investigation over bait and switch allegation Expedia says it will look in to whether its own regulations were followed correctly after being accused of a “bait and switch” scam. Source: Hotel Marketing Expedia promises investigation over bait and switch allegation
OTA bookings not only cost more, they also bring less total revenue Sometimes, we all need to be reminded of just how much we’re throwing away by leaning too heavily on OTAs as a primary source of online bookings. Everyone knows that OTA bookings cost more, but very little is ever made of the fact that OTA bookings are usually much lower in total value than direct bookings. Source: Hotel Marketing OTA bookings not only cost more, they also bring less total revenue
Internet sales overtake traditional agents at Best Western Australasia Head of Commercial Steve Richards told members at Best Western’s annual conference on the Gold Coast that surging internet sales powered the strong results. He also revealed that online sales overtook bookings by traditional travel agents at Best Western for the first time. Source: Hotel Marketing Internet sales overtake traditional agents at Best Western Australasia