Hotels.com launches virtual concierge Hotels.com has introduced Hotels.com Concierge, available on iOS on its smartphone application. The service enables users to book transportation, food delivery, reservations and activities from the Hotels.com app. Source: Hotel Marketing Hotels.com launches virtual concierge
Kayak co-founder raises M for his travel startup Lola In contrast to many other assistant services that hype their automation and technology, Lola proudly highlights the fact that its iPhone app uses human travel agents – Paul English has described Lola as providing “human-powered travel.” Source: Hotel Marketing Kayak co-founder raises M for his travel startup Lola
An in-depth look at Nautilus, Expedia’s natural language search engine Nautilus is powering a hotel search result refinement test on Expedia that allows users to find hotels that meet their unique needs – such as “pet friendly hotels with a kitchen.” Source: Hotel Marketing An in-depth look at Nautilus, Expedia’s natural language search engine
Travel brands in Japan target Chinese consumers before they head overseas The Chinese “economic miracle” has created, by some measures, a 200-million strong growing middle-class that’s beginning to travel the world in record numbers. One of the beneficiaries of this newfound desire to see the world has been Japan. Source: Hotel Marketing Travel brands in Japan target Chinese consumers before they head overseas