Airbnb stands to lose business in NYC after dropping lawsuit Airbnb earlier this month dropped its 6-week-old lawsuit against New York state attorney general Eric Schneiderman, and NYC mayor Bill de Blasio, in a move that could serve to constrain business in the largest U.S. market for the peer-to-peer accommodations service. Source: Hotel Marketing Airbnb stands to lose business in NYC after dropping lawsuit
Messenger apps in travel are better for customer service than sales The ability to understand customer intent and context will be crucial for the success conversational commerce. Because if a customer comes via messaging app to complain and you then try to sell them something they don’t want, chances are you will have lost them forever. Source: Hotel Marketing Messenger apps in travel are better for customer service than sales
The three emerging travel technology trends to watch and get ready for Technology innovation is changing faster than ever with emerging capabilities like robotics, artificial intelligence and augmented reality on the brink of permeating nearly every aspect of daily life. Sabre has identified the top trends for the coming year in its 2017 Emerging Technology in Travel Report. Source: Hotel Marketing The three emerging travel technology trends to watch and get ready for
Expedia on track to become world’s first 0bn travel agency Expedia is on the way to becoming the world’s first $100 billion travel agency, a landmark it will achieve in the next few years, according to its chief executive. Source: Hotel Marketing Expedia on track to become world’s first 0bn travel agency