How to meet today’s hotel guest expectations Long gone are the days where a website with an online booking option is sufficient to attract guests to your property. Today’s savvy consumer craves personalised, immersive experiences. Source: Hotel Marketing How to meet today’s hotel guest expectations
Airbnb demand increasingly hitting hotels, not OTAs A large survey and follow-up analysis by global financial services giant Morgan Stanley says that Airbnb penetration of the accommodation sector is hitting somewhere in the region of 18-19%, up from 12% last year. Source: Hotel Marketing Airbnb demand increasingly hitting hotels, not OTAs
Why Expedia is now in a good position to take on Airbnb Expedia’s recent purchase of vacation-rental company HomeAway has given it access to the same growing market as Airbnb. But first Expedia has to make HomeAway more profitable. Source: Hotel Marketing Why Expedia is now in a good position to take on Airbnb
Room-service robots – and that’s just the start At a popular hotel nestled in the heart of Silicon Valley, two long-separated technologies came together not long ago – all in the name of toothpaste. Source: Hotel Marketing Room-service robots – and that’s just the start