HotelTonight expands its in-app concierge service to 30+ cities The company has announced that it is rolling out Aces, the chat-based concierge inside HotelTonight’s app, to anyone who books a hotel with a total room cost over $200 in over 30 cities around the world. Source: Hotel Marketing HotelTonight expands its in-app concierge service to 30+ cities
UK’s House of Lords report calls for urgent OTA investigation A House of Lords report is demanding an urgent investigation into anti-competitive practices in the online travel sector. The report says the sector lacks accountability and transparency and should be scrutinised by competition authorities. Source: Hotel Marketing UK’s House of Lords report calls for urgent OTA investigation
Ctrip makes an odd diversion Ctrip is buying a $463 million stake in China Eastern Airlines. The company’s investors probably did not expect to own a minority stake in a state carrier. But this may be the only way it can avoid a damaging boycott by big airlines. Source: Hotel Marketing Ctrip makes an odd diversion
How the travel industry in India is poised to grow by leaps and bounds Research shows that the Indian consumer’s path-to-purchase of anything travel-related online is driven by the best deals. 95 percent of consumers search online before making a purchase. Source: Hotel Marketing How the travel industry in India is poised to grow by leaps and bounds