US summer travel spend online to grow 5.5% this year While consumers in the United States anticipate spending less on travel this summer, the growth of digital travel bookings remains healthy, according to Adobe Digital Index’s “2016 Travel Report.” Source: Hotel Marketing US summer travel spend online to grow 5.5% this year
Fanning the Future #7: My Lobby The lobby as a tech hub is one of the expectations of the present in accomodation. A guest-and-user friendly lobby information center can become a way to eliminate the frustration of guests standing in line to ask a simple question, such as directions or a restaurant recommendation. This can work the other way around for overwelmed receptionists as well. Digital boards in lobbies to give people information: news, stocks, weather with added functionality, such as flight information, local information about restaurants and concerts, printing/scanning services and quick-response code capabilities to enable the guest to get information on a smartphone. Source: O&B Athens Boutique Hotel Fanning […]
Expedia open to new business models with hotel chains In an attempt to blunt the direct booking drive by many hotel chains, Expedia is testing new business models such as linking users from Expedia to hotel websites and helping chains sign up new members for their loyalty programs. Source: Hotel Marketing Expedia open to new business models with hotel chains
Expedia quarterly loss to increase significantly Thanks to acquisitions and expansion, Expedia reported a healthy revenue growth of 39 percent in Q1. But they also meant increased expenses, leading to a loss of $121.9 million for the quarter. Source: Hotel Marketing Expedia quarterly loss to increase significantly