How TripAdvisor is changing hotel strategies

How TripAdvisor is changing hotel strategies TripAdvisor’s influence on travel booking continues to grow. It’s influence is evident in its search position, as it appears on the first page of organic search results for 99% of unbranded search terms. That’s why brands like Marriott have recognized working with TripAdvisor as inevitable. Source: Hotel Marketing How TripAdvisor is changing hotel strategies

Radisson Blu guests can now text Edward the chatbot for service

Radisson Blu guests can now text Edward the chatbot for service ‘Edward’ is an artificially intelligent service now available at twelve Edwardian Hotels-owned Radisson Blu locations, and is able to report on hotel amenities, give directions and tips, and even receive guest complaints in a matter of seconds via SMS. Source: Hotel Marketing Radisson Blu guests can now text Edward the chatbot for service