Is messaging the future of travel? In addition to the widespread use of traditional SMS or text messaging, Internet-based mobile chat apps have become the default means of communication for billions around the world. It’s advancing at lightning pace and penetrating many aspects of our daily lives, including travel. Source: Hotel Marketing Is messaging the future of travel?
How Marriott uses WeChat in China With Chinese tourists spending $215 billion last year, up 53 percent from the year prior, WeChat is becoming a key channel for hotel chains including Marriott, Hyatt, Sheraton and Shangri-La to stay connected with customers in the Asia. Source: Hotel Marketing How Marriott uses WeChat in China
U.S. hotels gain incremental negotiating strength over OTAs The balance of power has shifted in favor of U.S. hospitality companies in their tenuous relationship with online travel agencies, according to Fitch Ratings. Source: Hotel Marketing U.S. hotels gain incremental negotiating strength over OTAs
Airbnb + HotelTonight = new startup Overnight Need a place to crash last-minute but don’t want to pay for a pricey, cookie-cutter hotel? Overnight can hook you up with a local to stay with right away. Source: Hotel Marketing Airbnb + HotelTonight = new startup Overnight