Expedia places service at heart of strategy Expedia will put providing the services travellers expect from traditional offline travel agents at the core of its development over the next two decades. Source: Hotel Marketing Expedia places service at heart of strategy
Amadeus: The future of retail The Future of Retail white paper outlines the trends that retail travel agents need to consider as part of their long term strategy. Source: Hotel Marketing Amadeus: The future of retail
Marriott CEO: Source of cyberattack still unknown Arne Sorenson testified to a U.S. Senate subcommittee, apologizing for the massive data breach that involved 383 million guest records. Source: Hotel Marketing Marriott CEO: Source of cyberattack still unknown
Google brings its Duplex AI restaurant booking assistant to 43 states Starting this week, Pixel 3 owners in 43 U.S. states will be able to use the Duplex technology to book appointments. Source: Hotel Marketing Google brings its Duplex AI restaurant booking assistant to 43 states