Four Seasons expands chat service The company has once again expanded its multi-channel Chat service with the recent addition of WhatsApp. Source: Hotel Marketing Four Seasons expands chat service
Expedia still sees room to grow Despite competition from Google, Facebook and Booking.com, Mark Okerstrom believes Expedia Group still has plenty of room to grow because it represents only a small part of the $1.6 trillion dollar travel industry. Source: Hotel Marketing Expedia still sees room to grow
Trivago data finds hotel rate drop in London, Madrid and Rome London, Madrid and Rome were the only European capitals that showed an overall drop in hotel prices this year, according to data from Triavgo. Source: Hotel Marketing Trivago data finds hotel rate drop in London, Madrid and Rome
Corporate market backs away from direct Business travelers were returning to using corporate booking tools after a move into using suppliers directly, according to a study from SAP Concur and GBTA. Source: Hotel Marketing Corporate market backs away from direct