Study reveals how to bridge personalization gap to meet traveler demands Despite the advancements in digital experiences, many travel brands lack a holistic view of the customer and struggle to accurately personalize their offerings. Source: Hotel Marketing Study reveals how to bridge personalization gap to meet traveler demands
Loyalty programs matter in hotel booking, say business travelers On average, business travelers consider three hotels before booking and 82 percent say loyalty programs matter when making that decision, according to new research from GBTA. Source: Hotel Marketing Loyalty programs matter in hotel booking, say business travelers
Travel industry brings innovative technology along for the ride Room service at the Hotel Monville in Montreal starts with a phone call that tells the guest: Your robot delivery is outside. Source: Hotel Marketing Travel industry brings innovative technology along for the ride
TripAdvisor ranks “Most Excellent” hotel chains in the world TripAdvisor announced the “Most Excellent” hotel chains that have the highest percentage of TripAdvisor Certificate of Excellence recipients globally. Source: Hotel Marketing TripAdvisor ranks “Most Excellent” hotel chains in the world