Expedia’s Barry Diller calls on Google to be regulated The call for federal watchdogs to step in is a reversal for Diller, who has previously spoken more neutrally about Google. Source: Hotel Marketing Expedia’s Barry Diller calls on Google to be regulated
Technology and the guest experience: Views from five luxury hoteliers Guest expectations are higher today than ever before, and technology is a key component in helping the hospitality industry cope with continual change. Five forward-thinking hoteliers offer their views. Source: Hotel Marketing Technology and the guest experience: Views from five luxury hoteliers
Travel managers: ‘Metrics don’t measure up’ Travel managers don’t think the metrics used to determine trip success truly measure whether the US$1.3 trillion spent annually on business travel helps companies meet their goals, according to a new study. Source: Hotel Marketing Travel managers: ‘Metrics don’t measure up’
Ctrip unveils hotel management brand The company’s newly-announced Rezen Hotels Group aims to bring together top-rated hotels in China’s first- and second-tier cities and help them improve performance and services with big data analysis backed by Ctrip. Source: Hotel Marketing Ctrip unveils hotel management brand