Independent hoteliers discuss challenges, to-do lists for 2018 To stay viable and competitive, independents have to give guests what they don’t get from the hotel brands. But that’s becoming increasingly challenging Source: Hotel Marketing Independent hoteliers discuss challenges, to-do lists for 2018
The concept of room service is changing With mobile delivery apps making it possible to order food from nearby restaurants at a moment’s notice, hotel guests are no longer limited to traditional room service menus with limited choices and high service charges. Source: Hotel Marketing The concept of room service is changing
How cybercriminals abuse the travel and hospitality industry Cybercriminals are offering fake travel documents, cheap flights, cab and car-sharing rides, hotel accommodation, tour tickets, gift cards for restaurants, and more. Source: Hotel Marketing How cybercriminals abuse the travel and hospitality industry
OTAs serve up even bigger trouble for Asia-Pacific hotels Online travel agents have captured a huge portion of the online hotel market in Asia-Pacific – Phocuswright puts it at a massive 70 per cent – and a new report lays bare the impact on hotels. Source: Hotel Marketing OTAs serve up even bigger trouble for Asia-Pacific hotels