The concept of room service is changing With mobile delivery apps making it possible to order food from nearby restaurants at a moment’s notice, hotel guests are no longer limited to traditional room service menus with limited choices and high service charges. Source: Hotel Marketing The concept of room service is changing
How cybercriminals abuse the travel and hospitality industry Cybercriminals are offering fake travel documents, cheap flights, cab and car-sharing rides, hotel accommodation, tour tickets, gift cards for restaurants, and more. Source: Hotel Marketing How cybercriminals abuse the travel and hospitality industry
OTAs serve up even bigger trouble for Asia-Pacific hotels Online travel agents have captured a huge portion of the online hotel market in Asia-Pacific – Phocuswright puts it at a massive 70 per cent – and a new report lays bare the impact on hotels. Source: Hotel Marketing OTAs serve up even bigger trouble for Asia-Pacific hotels
The state of Hotel Central Reservations Systems (CRS) h2c’s recently completed Global CRS Study reveals that over the next three years hoteliers expect a major shift in systems, where guest profile management will be handled. Source: Hotel Marketing The state of Hotel Central Reservations Systems (CRS)