Google on how to win travelers in the age of assistance Enabled by technology, travelers have greater expectations for assistance. For marketers, there’s a great opportunity to assist today’s travelers with decision-making at every step of the journey. Source: Hotel Marketing Google on how to win travelers in the age of assistance
PwC updates outlook for 2018 Less than a month into 2018, the eight-year growth cycle in the lodging industry lumbers on. But growth in lodging demand continues to be a tale of two travelers. Source: Hotel Marketing PwC updates outlook for 2018
TripAdvisor announces winners of its Travelers’ Choice awards for Hotels In the 16th year of the awards, TripAdvisor has recognized 8,095 properties in 94 countries and eight regions worldwide. Source: Hotel Marketing TripAdvisor announces winners of its Travelers’ Choice awards for Hotels
The smart hotel that talks back Hotels are only just beginning to deploy chatbots and smart speakers, but these early experiments herald the beginning of a major shift in guest communications. Source: Hotel Marketing The smart hotel that talks back