Egencia’s new program prioritizes traveler satisfaction for corporate travel The company introduced Egencia Advantage, a new global program of services designed to support business travelers throughout their entire journey. Source: Hotel Marketing Egencia’s new program prioritizes traveler satisfaction for corporate travel
How UBS handles its global hotel program According to the company, constant monitoring and reacting to traveler feedback are essential for the success of its hotel program. Source: Hotel Marketing How UBS handles its global hotel program
Airbnb buys ‘Airbnb for disabled people’ startup Along with the announcement Airbnb is refreshing its own accessibility features as the first stage in how it hopes to develop them. Source: Hotel Marketing Airbnb buys ‘Airbnb for disabled people’ startup
The incredible shrinking hotel front desk The front desk was once the epicenter of the hotel, where guests did much more than check in and check out. Today, its focus has been mostly reduced on processing guests in and out of the hotel. However guest reviews indicate that they are not particularly satisfied with this change. Source: Hotel Marketing The incredible shrinking hotel front desk