The respect of ‘why’ “Because I said so,” ends our inquiry, shuts the door and disrespects the questioner, all at the same time. Explaining what we need and why allows us to engage. It creates a connection of mutual respect. When a bureaucrat or authority figure refuses to explain ‘why’, he is showing fear (because he’s not sure why) and contempt (because he doesn’t have to care). We’d prefer to engage with a human, every time. [PS Last chance for the taping and Q&A in Newport Beach in Southern California, Feb 15] Source: Seth’s Blox The respect of ‘why’
Google will let you book hotels and flights through search results Google has changed the way people can search for hotels and flights using smartphones in a bid to make trip planning simpler on mobile devices. Source: Hotel Marketing Google will let you book hotels and flights through search results
GDSs still key for hotel distribution Research by hotel cloud platform Siteminder reveals that global distribution systems (GDSs) still make up a large part of the global hotel industry’s revenue stream. Source: Hotel Marketing GDSs still key for hotel distribution
Buyers predict more travel but tighter budgets ATPI recently polled its corporate travel clients and found that buyers believe their people will travel more this year compared to 2018, but are also feeling under pressure to reduce costs. Source: Hotel Marketing Buyers predict more travel but tighter budgets