India: OTAs go beyond discounts to net loyal customers After luring travelers with discounted air fares, online travel agents (OTA) such as MakeMyTrip and Cleartrip are now shifting gears by rolling out new schemes to win their loyalty. Source: Hotel Marketing India: OTAs go beyond discounts to net loyal customers
Loyalty is on the verge of major disruption Technology, such as mobile and blockchain, are forcing traditional loyalty models to adapt and become dynamic to remain relevant in an ever-saturated market. Source: Hotel Marketing Loyalty is on the verge of major disruption
The changing face of the Marriott hotel lobby As hotel brands today try to win over Airbnb-obsessed millennials, the lobby is once again becoming a vibrant gathering place for patrons and public alike. Source: Hotel Marketing The changing face of the Marriott hotel lobby
Hoteliers becoming more skilled at navigating distribution landscape Central to success are realizing that consumers think about booking in radically different ways than hoteliers, and acquiring different types of leisure and group business require different strategies based on market location and company profile. Source: Hotel Marketing Hoteliers becoming more skilled at navigating distribution landscape