Alexa’s hospitality skill: Hotel concierge Amazon Echo is beginning to appear in some hotel rooms as part of an experiment in which hoteliers are attempting both to improve the guest experience and to streamline operations by automating common questions and requests, such as dining recommendations. Source: Hotel Marketing Alexa’s hospitality skill: Hotel concierge
Expedia offers to lower hotel commissions – strings attached Expedia is holding out an olive branch to hotels, offering to lower commissions for the roomnights it generates, on the condition they reinvest the savings on its technology, marketing and data offerings. Source: Hotel Marketing Expedia offers to lower hotel commissions – strings attached
Can Marriott keep Starwood’s culture of cool, and its customers? Marriott’s aim to get much bigger is a risky one. But the answer to just three questions will probably determine how investors, developers and guests will react over time. Source: Hotel Marketing Can Marriott keep Starwood’s culture of cool, and its customers?
Paris asks Airbnb to delist 1,000 apartments Since December 1st, you have to register your apartment with the city if you want to list it on an online renting platform. This way, city officials can more easily track apartments and see if they comply with regulation. Source: Hotel Marketing Paris asks Airbnb to delist 1,000 apartments