Loyalty is on the verge of major disruption Technology, such as mobile and blockchain, are forcing traditional loyalty models to adapt and become dynamic to remain relevant in an ever-saturated market. Source: Hotel Marketing Loyalty is on the verge of major disruption
The changing face of the Marriott hotel lobby As hotel brands today try to win over Airbnb-obsessed millennials, the lobby is once again becoming a vibrant gathering place for patrons and public alike. Source: Hotel Marketing The changing face of the Marriott hotel lobby
Hoteliers becoming more skilled at navigating distribution landscape Central to success are realizing that consumers think about booking in radically different ways than hoteliers, and acquiring different types of leisure and group business require different strategies based on market location and company profile. Source: Hotel Marketing Hoteliers becoming more skilled at navigating distribution landscape
TripAdvisor’s SVP Global Product is leaving the company With TripAdvisor having well-documented struggles in its multiyear transition to become a force as a hotel search engine, senior vice president of global product Adam Medros, a key figure in all of the product changes, is leaving the company. Source: Hotel Marketing TripAdvisor’s SVP Global Product is leaving the company