Hotels still afraid to take on Expedia and Booking.com despite rule changes While European Union competition authorities might be happy with the results of their crackdowns, it doesn’t look like much has changed. The market still makes it difficult for both smaller online travel agencies and the hotels themselves to compete. Source: Hotel Marketing Hotels still afraid to take on Expedia and Booking.com despite rule changes
Expedia’s CEO on travel agents in an online world For Dara Khosrowshahi, the human travel agent will always have a role… even in Asia 36% of APAC travel is online, which means the majority of travel is booked with agents. Source: Hotel Marketing Expedia’s CEO on travel agents in an online world
The impact of emerging technology on corporate travel Alongside Phocuswright, Egencia has put together a white paper entitled the “Emerging Tech-Driven Corporate Travel Revolution.” Source: Hotel Marketing The impact of emerging technology on corporate travel
How Microsoft harnesses machine learning for travel sourcing Machine learning allows Microsoft to cluster travelers and build persona types based on behavioral features – bookings, expenses, history, everything it knows – giving the Microsoft travel team a solid foundation for setting up its travel solutions. Source: Hotel Marketing How Microsoft harnesses machine learning for travel sourcing