Reported travel fraud cases against consumers up 20% Almost 6,000 unsuspecting UK travelers lost a total of £7.2 million from holiday booking fraud last year. The most common types of fraud involve the sale of airline tickets, booking accommodation online and timeshare sales. Source: Hotel Marketing Reported travel fraud cases against consumers up 20%
U.S. hotels plan lobbying push over Priceline-Expedia ‘monopoly’ The American Hotel & Lodging Association plans a campaign saying the online travel companies use unfair practices in their search businesses, according to board meeting documents seen by Bloomberg. Source: Hotel Marketing U.S. hotels plan lobbying push over Priceline-Expedia ‘monopoly’
The travel agent of the future a human-digital hybrid? Expedia CEO Dara Khosrowshahi is confident that what he calls “the three Ms” – mobile, messaging and machine learning – make it possible to create something akin to a human travel agent on steroids. Source: Hotel Marketing The travel agent of the future a human-digital hybrid?
Why virtual reality is a perfect fit for travel As virtual reality headsets drop in price, operators and agents can use the technology to bring holidays alive and boost sales. Source: Hotel Marketing Why virtual reality is a perfect fit for travel