OTA impact on hotels flattens According to Credit Suisse, OTA market share will not climb “infinitely” given that much of the market using it is leisure oriented and that the corporate market continues to use a wealth of other methods to acquire its rooms. Source: Hotel Marketing OTA impact on hotels flattens
Who owns the hotel customer? Third-party intermediaries have offered an influx of “options” when it comes to booking hotels, but one must ask whether these options are truly a gateway or gatekeeper to higher guest satisfaction and increased occupancy. Source: Hotel Marketing Who owns the hotel customer?
Euromonitor: Global tourism will record a 4.1% increase in revenues during 2018 Pricing pressure will remain in the near term as there are major uncertainties buffeting the world economy, namely the rocky Trump administration, Brexit, as well as the flaring up of regional tensions across the world. Source: Hotel Marketing Euromonitor: Global tourism will record a 4.1% increase in revenues during 2018
GBTA: Business travelers identify top challenges they face on the road Time spent in transit is the most challenging aspect of business travel, according to a new report. Hotel high-speed internet is one of the most popular optional purchases business travelers make on their own to improve their experience. Source: Hotel Marketing GBTA: Business travelers identify top challenges they face on the road