Hoteliers delve into the evolution of loyalty programs Panelists at the 2017 Hotel Data Conference discussed how loyalty programs have changed and what they mean for guests as well as owners and operators. Source: Hotel Marketing Hoteliers delve into the evolution of loyalty programs
Home delivery heats up APAC hospitality industry Those who swipe for stir fries and click for curries are part of an exciting phenomenon where food delivery platforms offer a myriad of choices, greater accessibility, and the technological support for tailored customer experiences. Source: Hotel Marketing Home delivery heats up APAC hospitality industry
AI-powered hotel concierge app aims to dazzle guests The latest hotel concierge app has been built to integrate with Amazon’s voice-activated Alexa personal assistant and Facebook Messenger. Source: Hotel Marketing AI-powered hotel concierge app aims to dazzle guests
Expedia’s new CEO on what he’d like to change Mark Okerstrom, Expedia new president and CEO, sees a huge potential for growth in adding hotel inventory around the world, adding that Expedia likely has only one-third of the world’s hotels wired up. Source: Hotel Marketing Expedia’s new CEO on what he’d like to change