Airbnb ‘used gagging order over £6,000 damage to flat used for rave’ Airbnb faces an accusation of trying to impose a gagging order to prevent a customer from describing how guests had destroyed his property during an all-night rave. Source: Hotel Marketing Airbnb ‘used gagging order over £6,000 damage to flat used for rave’
Travelers want more flexibility with loyalty scheme points New research showed that three quarters of loyalty program members are looking for more choice of rewards besides the traditional offerings of flights and hotels while more than half described redemption program only offering these rewards as ‘dated’ and ‘old fashioned’. Source: Hotel Marketing Travelers want more flexibility with loyalty scheme points
Millennials aren’t giving up on Uber, but company’s brand is weakening While Uber continues to go through a rocky period, it has also become the default urban transportation for millions of users, most of them millennials. Source: Hotel Marketing Millennials aren’t giving up on Uber, but company’s brand is weakening
Is the price control pendulum swinging back to hotels? In the past two years the hotel industry has been fighting OTAs by offering deals that wiggle around the contracts they originally set with them. Resulting in consumers that are no longer taking it for granted that OTAs offer the best deals. Source: Hotel Marketing Is the price control pendulum swinging back to hotels?